Covid-19 Protocols

COVID-19 Protocols

#PlaySafe #StaySafe

Playing our course in a responsible and safe way

Safeguarding measures for playing our course

Introduction

With the Covid pandemic resurgent it remains essential that golfers continue to act responsibly and adhere to government and Club advice at all times. See the links below for the government’s guidance:

UK link – https://www.nhs.uk/conditions/coronavirus-covid-19/

This protocol outlines what members and visitors must do during the continuing pandemic to keep everyone safe. Failure to comply with them or with a request from a member of staff or marshal will result in penalties being imposed on the individual concerned.

Updated 11/10/2020.

Course Access
Members, Members’ guests and visitors are welcome at the Club. To play the course, a player must be:
  • a paid up Member of CFGC,
  • a Member’s guest,
or
  • a Visitor
and must:
  • Not be in self-isolation
  • Not be displaying COVID-19 symptoms
  • Have a pre-reserved tee time
Booking and Arrival
  • All players must check-in with the marshal or staff in the shop. If no one is there, sign the book in the porch with your own pen/pencil
  • When wishing to talk to a Golf Services person, enter the front door wearing a mask and stand by the barrier to the shop – only one person at a time
  • Any item ordered from the shop will be brought to the door and placed on a table
  • Any payments should be made on-line or by card (contactless) – no cash please!
  • Scorecards are available from the table in the entrance
  • Everybody must follow the signs and staff directions when entering the clubhouse or patio
  • Booking a tee time is compulsory – via website, Members’ hub, or phone.
    • Members may book a tee time for themselves and a fellow member up to 7 days in advance
    • Members may book in their guests up to 7 days in advance by phone – only one at the weekend before midday.
    • Visitors may book and pre-pay on-line 24 hours before they wish to play, or on the day by phone – no phone bookings other than on the day of play.
  • Tee times are for singletons, two balls or three balls – strictly no 4 balls
  • Players must provide their own golf clubs
  • There is currently no limit to the number of times one may play a week
    • All guests and visitors must provide a phone number or email address for contact tracing. Members’ guests will be tracked via the member
  • Golfers should travel to the Club alone, or with a member of the same household
  • Social distance in the car park – leave as much room as possible between cars where space is available
  • Players should arrive ready to play, changing shoes in the car park
  • The clubhouse and patio are open with limitations that may change at short notice – please adhere to the signs and follow instructions given by all staff
  • Being accompanied by a non-playing companion:
    • A solo golfer may be accompanied by either up to two non-playing, household members, or one non-playing person from outside their household. In the case of the latter example, social distancing rules must be observed
    • Groups of two golfers from the same household may be accompanied by one, non-playing person from the same household
  • Sanitised trolleys and buggies are available. They must only be used by one person and carry one set of clubs, unless they are being shared by two people from the same household when two sets of clubs can be carried. A buggy must never carry more than two people.
  • Buggies must be pre-booked and will only be made available if they have been disinfected between use
  • Family groups of mother/father and child under 12 or parent and two children under 12 may share a buggy ( but the children must not drive and one person must be walking)
Check-In and Golf Shop Protocol
  • All players must check-in with the marshal or staff in the shop. If no one is there, sign the book in the porch with your own pen/pencil
  • When wishing to talk to a Golf Services person, enter the front door wearing a mask and stand by the barrier to the shop – only one person at a time
  • Any item ordered from the shop will be brought to the door and placed on a table
  • Any payments should be made on-line or by card (contactless) – no cash please!
  • Scorecards are available from the table in the entrance
  • Everybody must follow the signs and staff directions when entering the clubhouse or patio
To The First Tee
  • You may only play as the grouping booked
  • One tee start only – this may vary between the 1st and 10th tee
  • Games are set at 10 minute intervals. These times are to be strictly observed
  • Practice facilities:
    • The putting green is limited to 2 players. Players must observe social distancing
    • Practice areas are open, but use your own balls
    • Only one net is open

Players practicing must observe social distancing

  • Arrive at the start tee no more than 5 minutes prior to the reserved tee time
  • A Marshal will patrol the car park, first tees and practice areas
  • Social spacing signage identifies the 1st and 10th tee waiting areas
On The Course
  • Observe social distancing everywhere
  • Divot boxes, bunker rakes and ball washers have been removed or covered
  • The 3rd and 17th are compulsory call up holes. The 8th and 15th are not
  • Ball lifters are on the flags contact-free ball retrieval – lift with your putter and do not touch or remove the flag
  • Once a hole is completed, the group in front must have exited the tee box before players can progress to the next hole
  • Unless you are playing in a formal competition, do not double back to the tee to re-play if a ball is lost, unplayable, or in a penalty area
  • Equipment, food, and drink must not be exchanged between players, unless from the same household
  • Players must not pick up another player’s equipment or golf ball
  • Players must not shake hands and high five
  • The bell is disabled on the 11th Ring it after putting out (not before as in normal times) using your club
  • Gates between the 16th green and 17th tee must be left open.

Please respect the directions given by our staff and marshals and please do not approach the green keepers.

Anyone who uses abusive, threatening or intimidating behaviour to a Starter/Marshal or member of staff will be asked to leave the course immediately and will be reported to the Management Committee.

Catering and Bar

The Club continues to offer catering and bar services, albeit with restrictions. When operating:

  • Consumption will be in designated areas only. Follow the signs and one way system to reach these – access to the lounge is via the main entrance; the patio via the external steps (no entrance from the clubhouse)
  • No more than four people per table
  • Table service only 
  • Leave your used glasses, cutlery and crockery on the table
  •  If you use the barrels below the patio, no more than three people, standing, per barrel. Order and pick up from the serving points on the wall
  • Sanitise your hands before entering the lounge
  • Exit from the lounge is via the spike bar. Exit the patio via the steps
  • The toilets will be open when the bar is open:
    • Access and exit by the changing room through the outside doors only
    • Two people at a time maximum
    • No access through the clubhouse
  • When the bar is closed the toilets will be closed
Post Round
  • Any Member or Visitor developing post-round health issues or COVID-19 related symptoms must call Golf Services on 01296 631267 or email GolfServices@chilternforest.co.uk as soon as possible so that those that they may have come into contact with can be informed

Penalties For Non-Observance Of These Protocols

Anyone can be asked to leave the course or clubhouse by any member of staff or the Management committee if they are seen to have or reported for non-observance of this protocol. In addition, Visitors will be asked not return for 3 months and Members will be suspended from the club for 7 days for the first offence and up to three months for the second.

Chiltern Forest Golf Club will be closed to members and visitors from Thursday 5th November until further notice. Please do not attempt to enter the course or clubhouse.