Covid-19 Protocols

COVID-19 Protocols

#PlaySafe #StaySafe

Playing our course in a responsible and safe way

Safeguarding measures for playing our course

Introduction

As we move further out of lockdown 2 on 12th April, it remains essential that golfers continue to act responsibly and adhere to government and Club advice at all times. See the links below for the government’s guidance: 

UK link – https://www.nhs.uk/conditions/coronavirus-covid-19/

This protocol is based on the Government’s pathway and England Golf’s roadmap for existing lockdown 2, adapted to suit our course. It is updated as new checkpoints are reached and advice changes. It describes what staff, members and visitors must do during the continuing pandemic to keep everyone safe.  Failure to comply with them or with a request from a member of staff, officer of the Club or marshal will result in penalties being imposed on the individual concerned.

Updated 10/04/2021.

Course Access

The course is open to members, members’ guests and visitors.

To play the course, a player must be:

  • a paid-up Member of CFGC,
  • a Member’s Guest

or             

  • a Visitor and must:
  • Not be in self-isolation
  • Not be displaying COVID-19 symptoms
  • Not have been in contact with anyone displaying symptoms in the last 14 days
  • Have a reserved tee time and have paid all dues.

The course is not open to reciprocal players.

Booking and Arrival
  • Booking a tee time is compulsory – via the website, Members’ hub, or phone (01296 631267 Option 2)
  • Members may book a tee time for 18 holes for themselves and two fellow members by name up to 7 days in advance.
  • Members may also book a tee time for 9 holes only for themselves and two fellow members by name to play at the weekend between 7.30 and 8.30 am. Play will be from the start tee not being used for 18 holes.
  • Tee sheets will be available on the Thursday before the weekend at 8 pm.
    Members may book in their guests up to 7 days in advance by phone – only one at the weekend before midday.
  • Visitors may book on the day they wish to play by phone (01296 631267 Option 2).
  • Tee times on week days are for singletons, two balls or three balls up to midday. 4 balls can play after this. Four balls at the weekend will be trialled on Sunday 18th and 25th April.
  • Players must provide their own golf clubs.
    There is no limit in the rounds that a player may play in any seven day period.
  • All players must ensure that their name is on the tee sheet for Track and Trace. Phone the shop or ask the marshal to add it if present.
  • Golfers should travel to the Club alone, or with a member of the same household.
  • Social distance in the car park – leave as much room as possible between cars where space is available.
  • Players should arrive ready to play, changing shoes in the car park.
  • The clubhouse and shop are closed.
  • The patio and standing area below are open with limitations that may change at short notice – please adhere to the signs and follow instructions given by all staff.
  • Being accompanied by a non-playing companion:
    • A solo golfer may be accompanied by either up to two non-playing, household members, or one non-playing person from outside their household. In the case of the latter example, social distancing rules must be observed.
    • Groups of two golfers from the same household may be accompanied by one, nonplaying person from the same household.
  • Sanitised trolleys and buggies are available when ground conditions permit. They must only be used by one person and carry one set of clubs, unless they are being shared by two people from the same household when two sets of clubs can be carried. A buggy must never carry more than two people.
  • Buggies must be pre-booked and will only be made available if they have been disinfected between use.
  • Family groups of mother/father and child under 12 or parent and two children under 12 may share a buggy (but the children must not drive and one person must be walking).
Check-In and Golf Shop Protocol
  • All players must check-in with the marshal or Golf Services in the shop. If no one is there, sign the book at the entrance with your own pen/pencil.
  • When wishing to talk to a Golf Services person, phone the shop.
  • Any item ordered from the shop will be brought to the door and placed on the table outside.
  • Any payments should be made on-line or by card (contactless) – no cash please!
  • Scorecards are available from the table in the entrance.
  • Everybody must follow the signs and staff directions when entering the clubhouse or patio.
Clubhouse Access
  • The clubhouse and shop are closed to members.
  • Should you wish to talk to a member of staff please phone the shop or talk through the open door from the steps.
  • The clubhouse toilets are open when the shop is. No more than two at a time and use your mask please.
To The First Tee
  • You may only play as the grouping booked
  • One tee starts only – this may vary between the 1st and 10th tee for 18 holes and the 10th and 1st for 9 holes at the weekend. Please look for the signs indicating which your starting tee is.
  • Games are set at 10-minute intervals. These times are to be strictly observed.
  • Practice facilities:
  • The putting green is limited to 2 players. Players must observe social distancing.
  • Practice areas are open, but use your own balls.
  • Both nets are open with no more than one member per net. Players when practicing must observe social distancing
  • Arrive at the start tee no more than 5 minutes prior to the reserved tee time.
  • A Marshal may be present in the car park, on the first tees and practice areas, or around the course.
  • Social spacing signage identifies the 1st and 10th tee waiting areas.
On The Course
  • Observe social distancing everywhere.
  • Divot boxes, bunker rakes and ball washers have been removed or covered.
  • The 3rd and 17th are compulsory call up holes. The 8th and 15th are not.
  • Ball lifters are on the flag sticks for contact-free ball retrieval – lift with your putter and do not touch or remove the flag.
  • Once a hole is completed, the group in front must have exited the tee box before players can progress to the next hole.
  • Unless you are playing in a formal competition, do not double back to the tee to re-play if a ball is lost, unplayable, or in a penalty area.
  • Equipment, food, and drink must not be exchanged between players, unless from the same household
  • Players must not pick up another player’s equipment or golf ball.
  • Players must not shake hands and high five.
  • The bell on the 7th hole has a mechanism to engage a club to ring the clapper.
  • The bell on the 11th hole is disabled. Ring it after putting out (not before as in normal times) using your club.
  • The 8th and 16th signals have rings into which your club should be inserted to raise or lower
  • Gates between the 16th green and 17th tee must be left open.
  • The on-course toilet is open.

Please respect the directions given by our staff. marshals and club officers and please do not approach the green keepers.

Anyone who uses abusive, threatening or intimidating behaviour to a Starter/Marshal, member of staff or club officer will be asked to leave the course immediately and will be reported to the Management Committee.

Catering and Bar

The Club continues to offer catering and bar services, albeit with restrictions. When operating:

  • The patio is open with a limited number of tables.
  • No more than four people per table.
  • Table service only.
  • Leave your used glasses, cutlery and crockery on the table.
  • If you use the barrels below the patio, no more than three people, standing, per barrel. Order and pick up from the serving points on the wall.
  • The toilets will be open when the bar is open:
    • Access and exit by the changing room through the outside doors only.
    • Two people at a time maximum, wearing masks.
    • No access through the clubhouse.
  • When the shop is closed the clubhouse toilets will be closed.ti
Post Round
  • Any Member or Visitor developing post-round health issues or COVID-19 related symptoms must call Golf Services on 01296 631267 or email GolfServices@chilternforest.co.uk as soon as possible so that those that they may have come into contact with can be informed

Penalties For Non-Observance Of These Protocols

Anyone will be asked to leave the course by any member of staff or officer of the Club if they are seen to have, or reported for, not observing this protocol. Members will be suspended from the Club for 7 days for the first offence and up to three months for the second. Visitors will be banned for three months.

Chiltern Forest Golf Club will be closed to members and visitors from Thursday 5th November until further notice. Please do not attempt to enter the course or clubhouse.